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CUSTOMER SERVICE

GRDA's Competitive Rates
As a not-for-profit, cost-of-service public power utility, the GRDA is able to keep its rates competitive. In fact, GRDA's rates consistently rank in the lowest 20 percent nationwide. GRDA has achieved, and maintains, these rates through the use of abundant hydro power (often referred to as free fuel) and inexpensive fossil fuel supplies.

The Power Cost Adjustment Mechanism (PCA)
GRDA's already-low rates are often aided by the power cost adjustment (PCA), computed twice a year. Established in 1984 to help stabilize rates, PCA is a rate mechanism used to make minor adjustments to the base rates to reflect actual cost of fuel used in electrical generation. The more negative the PCA number, the more credit customers receive. When fuel costs are lower than expected, a negative adjustment to bills can be made to pass the savings to customers.

Customer Service Directory
For fast response, all trouble calls should be directed to the

GRDA Energy Control Center
918-266-3751 x1101
or 479-5249 x1101 or 825-1053 x1101.

Download a printable 2010 Customer Service Directory


If you need additional
information or assistance,
the following persons are available:


Dale Willis
AGM of Transmissions
and Engineering
918-825-0280 x77825

Carolyn Dougherty
AGM Market Analysis and Strategic Development
918-256-5545 x40609

Jennifer Weatherford
Assistant Superintendent of Market Analysis and Strategic Development
918-256-5545 x40652

Grant Burget,
Director of Business Development & Marketing
918-256-5545 x40637

Holly Moore
Director of Properties and Projectsr
918-256-5545 x40707

Ray Flaming
Comptroller
918-256-5545 x40661


CONTACT GRDA
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EMPLOYMENT OPPORTUNITIES

© 2003 Grand River Dam Authority, All Rights Reserved. GRDA: PO Box 409, Vinita OK 74301, 918-256-5545.
Website questions: webmaster@grda.com